|
QualityPro Qualifications
QUALIFICATION 3:2 - CONSUMER RELATIONS NPMA QualityPro Termite Warranty Practices
Warranty/Service Agreement Communication Practices
A QualityPro Company that offers termite warranties/service agreement to customers must adhere to the following unless state requirements supersede:
- The company must state the scope of the warranty/service agreement in bold letters on the first page of the contract.
- The statement must clearly state if the warranty covers repairs, retreatment, or both. Conversely if the warranty specifically excludes such coverage the statement must clearly state that as well.
- The company must clearly define if the contract is transferable to a new owner of the property and, if it is, the specific terms of the transfer.
- Effective date and expiration date
A sample Termite Warranty will be included in your QualityPro Resource Manual.
|
|