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QualityPro Qualifications

QUALIFICATION 3:3 - CONSUMER RELATIONS
NPMA QualityPro Service Agreements/Warranties
Communication Practices

A QualityPro Company must adhere to the following:

  1. The company must perform in accordance with the terms of its Service Agreements/Warranties.
  2. A company that has an inspection clause must adopt a policy that outlines the procedures for contacting the customer, arranging the inspection and notification.

Consumer Communication Guidelines will be included in your QualityPro Resource Manual.