QualityPro Qualifications

A QualityPro Employer must adhere to the following with regard to all prospective employees:

1. QualityPro Employers must make a reasonable effort to contact previous employers to confirm dates of employment and position titles. All reference information must be documented.
2. Candidates should sign a release authorizing prior employers to provide reference checks. This form can be used if the prior employer requests a copy of the release.
3. When possible, reference checks should be completed prior to employment. If the individual who applies for a position is currently working and the candidate objects to contacting the current employer, reference checks from that employer should be conducted after the individual gives notice of his/her departure.
4. Employers must document their efforts to obtain reference information, even if prior employers refuse to provide any information. In this case, the date and time of contact, the phone number, and the name of the individual who refused to provide the information must be documented.
5. If a prior employer does not return the first phone call after leaving a message, the QualityPro Employer should attempt a second call and leave a message. If the second phone call is not returned, both attempts should be documented as noted above.
6. Personal or professional general letters of reference should not be substituted for telephone reference checks of previous employers.

A model Reference Check Form will be included in your QualityPro Resource Manual.